Another Successful Housekeeper Seminar with Charles MacPherson!
One attendee said, “Charles has a very engaging, warm, welcoming and non threatening presentation style. He is funny, uses props and personal stories from his extensive experience to accentuate his points, and he has a clear command of the subject matter. The content was valuable and organized well.”
Charles MacPherson, founder of the only accredited Domestic Staff Academy in North America, lead a two-day version of his Housekeeper training program. The seminar covered world-class housekeeping techniques, and gave access to advice and guidance from a leading industry expert.
Many of the attendees swarmed him a the end of the “graduation” with thanks and praise, and a few had him autograph their workbooks and had their own photos taken with him. “He is a morale booster!”
Each student gained hands-on practice and also received a detailed and illustrated housekeeping and laundry workbook. Charles covered a range of key technical skill plus general instruction on domestic service, including …
- Making the perfect bed
- Gorgeously folded laundry
- Formal place setting
- Time management skills
- Cleaning and dusting specialty surfaces using museum-grade techniques
- Best practices for stain removal, including step-by-step instructions
Another student comment that she “was blown away by the amount of materials [Charles] used in one day to thoroughly demonstrate best practices as well as what not to use.”
Charles is just about to release of his first book, “The Butler Speaks: A Return to Proper Etiquette, Stylish Entertaining, and the Art of Good Housekeeping.” The book is available for sale April 23, 2013 but can also be purchased for pre-sale from Amazon.com.