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Bonnie Low-Kramen’s “8 Private Service Success Tips”

Last weekend we attended the DEMA Convention in Los Angeles. We all know working in private service is a challenge, so the presentation by Bonnie Low-Kramen provided some wonderful insights for candidates and employees! Bonnie is a well-respected educator in the field and worked as Personal Assistant to Olympia Dukakis for 25 years.

Here are her eight secrets to help you through tough times in a job:

  1. You can achieve more than you think. Really you can!
  2. Establishing RESPECT and TRUST will get you through the tough times.
  3. Follow your instincts when something doesn’t feel right. They are correct. Take action to resolve the issue.
  4. The years fly. Make yourself a priority. Don’t lose yourself in your job. Go to your doctor appointments. Get a massage!
  5. Expect the unexpected. “Life is what happens when you’re making other plans”
  6. There is great power in a group. The Number One resource we have is one another. Network with other private service persons. Join a group. Use an agency for guidance.
  7. Find your voice. YOU MUST SPEAK UP! Confront the difficult issues. This is critical to your success.
  8. We can change the world with our actions.

These eight points can help you build your confidence, self esteem and self-respect. When an obstacle presents itself in the workplace and you know it’s time to take action make sure you choose the right moment to address your issue. Timing is everything. Try to be objective.

For example,if you’re asking for time off to deal with health issues Bonnie gives this example as a possible approach:

“I’m going to the doctor and I have the following appointment times to choose from. This Wednesday at noon or next Tuesday at 4 p.m. which works better for you?”

Likewise, if you have difficulty setting up a meeting with your employer, Bonnie gives this suggestion:

“I have some things that I’d like to discuss with you. Does this Wednesday at 8 a.m. or Thursday at 8:45 a.m. work better for you?”

Bonnie was one of our favorite presenters at DEMA. She really got the group pumped up and feeling more confident about tough days on the job. She is speaking in San Francisco on November 9th & 10th, 2012 if you’re interested in seeing her speak in person.