SUCCESS STORY: EXECUTIVE ASSISTANT
Meet Rena
Rena, a successful Real Estate Broker in Silicon Valley, had grown her business significantly. She needed an Assistant to take much more off her plate than her current Assistant could. She knew it was time for a change.
“I had someone in the position, but she was not the long-term Assistant that I needed,” said Rena. “I found her on Craigslist after spending countless hours writing the ad, posting it and sifting through hundreds of resumes. But I still didn’t end up with someone excellent. I needed someone with a wider and deeper skillset – someone to handle multiple duties involving both sellers and buyers, spearhead my marketing and handle administrative duties as well.”
“I realized how much work is involved in hiring a highly qualified Executive Assistant, and I simply didn’t have the time,” Rena explained. “My husband and I recently had our first baby, and we hired our Nanny and Newborn Care Specialist through Town + Country. We had an excellent experience, so I decided to work with them to hire a new Executive Assistant.”
Meet Heather at Town + Country
Heather Whitaker runs the Executive and Estate Staffing division at Town + Country. She has placed hundreds of Executive Assistants and every type of Estate Staffing position for a range of clients including Silicon Valley executives, San Francisco families with formal household requirements, young entrepreneurs and successful professionals like Rena.
“Rena came to us wanting to significantly upgrade the caliber of her Assistant,” Heather said. “I knew we had to get clear on exactly who she was looking for. We developed a detailed job description that specified everything her dream candidate would do for her. It was a tall order but I knew we could find the right candidate.”
From the outset, the process worked for Rena. “Town + Country delivered five or six really good resumes to me the day after we began the search.” Rena said. “All of them were better than anyone I had been able to find on my own.”
Introducing Gregory
Out of the original candidates presented, Gregory rose to the top. An accomplished Executive Assistant with international experience in finance and real estate, Gregory had also studied design and was a creative director of a fashion publication. He brought solid administrative skills along with the customer service, project management and marketing expertise that Rena was looking for to help her take her business to the next level.
“I immediately thought of Gregory because he has a very wide skill set,” Heather said. “He could provide customer service to Rena’s buyers and sellers. He could make big contributions to her marketing, and with his design expertise, he could help with her website. Gregory was a rare hybrid – someone with high-level skills who was also willing to handle the assistant work.”
Gregory recalled, “My first experience with Town + Country was entirely special – and surprising. Most agencies are impersonal and rushed. They try to get a quick impression of you and get you out of their office. With T+C it was the opposite. They were invested in finding the right job for me.”
Making the Match
Rena met with Gregory and they had chemistry instantly. She offered Gregory the job and he accepted. Seven months later, it’s a successful match.
“Town + Country definitely found The One,” Rena shared. “I am getting so much more out of my EA. I accomplish so much more.”
“Town + Country has consistently found the right employees for me. They listened to me and found what I was looking for,” Rena said. “I recommend everyone to them who needs a Nanny or an Assistant. I cannot speak more highly of them.”