Terms of Use

Review our terms of use to understand our policies and guidelines for using our website and services. Trust Town + Country Resources for a professional and ethical experience.

This website is operated by Town & Country Resources, Inc. (“Town + Country”), a domestic staffing and household referral agency.

These Terms of Use (the “Terms” or “Agreement”) sets forth the terms and conditions under which individuals may access and use this website. These Terms include the Town + Country Privacy Policy which is incorporated herein. Please read these Terms and our Privacy Policy carefully before accessing this website.

These Terms are subject to change by Town + Country at any time. We will notify you about material changes in these Terms by posting an updated date at the top of the Terms. We encourage you to periodically return to this page to check for updates. Any use of the Site or the Services by you after the effective date of any changes will constitute your acceptance of such changes. These Terms supersede all prior versions of the Terms.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, you should navigate away from this website and cease further access and use.

Eligibility and Use of Information on this Website

This website and the information contained within it are intended for use by individuals that are eighteen (18) years or older residing in the United States only and should not be accessed outside the United States.

The content provided on this website is for informational purposes only intended solely to assist you in making informed decisions and should in no way be construed as advice for any individual problem or a substitute for legal, medical or other professional advice from a qualified professional familiar with your unique facts. Neither Town + Country nor its suppliers or agents are engaged in rendering legal, medical, counseling or other professional services or advice. Town + Country urges you to consult with a physician, attorney or other qualified professional before acting on any of the information contained on this website. Town + Country, its suppliers and agents assume no responsibility for any consequence relating directly or indirectly to any actions taken on the information, advice, treatments, and other recommendations that may be discussed on this website.

Any testimonials or endorsements on this website do not constitute a guarantee, warranty or prediction concerning your use of Town + Country’s services. The results portrayed, described, and or referenced on this website were dependent on the facts and circumstances of each case, and results in any other case will differ.

While Town + Country, its suppliers and agents strive to keep the information on this website accurate, complete and up-to-date, this website may contain errors or be incomplete in some respects. Neither Town + Country, nor its suppliers or agents guarantee the accuracy, completeness or fitness for a particular use of any information on this website. Town + Country reserves the right to alter or modify this website to make improvements or changes in the information, material, services, and products described on this website.

Town & Country Services

Town + Country is a referral agency only. It is not the employer of any individuals referred by the agency.

Clients

If you are a potential client interested in finding out more about our services, you can visit our “For Clients” page where you can learn more about the placement process, placement fees and browse candidates. If you engage Town + Country to work on your behalf as a client seeking referrals to employ, our services will be provided pursuant and subject to the terms of a separate written agreement with you. If you choose to hire any of the individuals referred to you by Town + Country pursuant to such written agreement, you will be the employer of such individuals and responsible for compliance with all employment-related laws and regulations.

Candidates

If you are a candidate looking for placement, you can visit the For Candidates page where you can find information about the application process and an online application to be considered as a referral candidate. If you elect to have Town + Country represent you as a candidate, the representation will be governed by a separate written agreement. Town + Country does not employ candidates.

Town + Country is committed to equal employment opportunity. Town + Country does not make employment or work-related decisions (including without limitation hiring, placements, referrals, training, assignment, promotion, transfer, compensation, discipline or termination) based on any legally protected characteristic or in an unlawful manner. Any applicants or employees with concerns about equal employment opportunities should contact Town + Country. Town + Country does not permit retaliation against individuals who make complaints or cooperate in investigations.

SMS Messaging Program

Town + Country offers its clients and candidates mobile access to certain alert notifications and messages over SMS (the “Town + Country SMS Program”). Enrollment by a subscriber requires a separate registration and written agreement with Town + Country as well as verification of your mobile phone number. Your mobile phone number’s verification is done by you sending a Mobile Originated (MO) message from your handheld device to a short code specified by Town + Country. Message & data rates may apply and you will be responsible for payment of any associated messaging fees. You may opt out of the Town + Country SMS Program at any time. Message frequency varies. Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery or your response to any message, including the customer’s equipment, terrain, proximity to buildings, foliage and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered. For questions, you can contact us as provided here, or at any time from your mobile phone, text “HELP” to the SMS short-code provided when you register with Town + Country. We can answer any questions you have about the program. To stop the messages coming to your phone, you can opt out of the program via SMS. Just text the word “STOP” to the Short Code. You’ll receive a one-time opt-out confirmation text message. After that, you will receive no future messages. By participating in the Town + Country SMS Program, you are agreeing to the foregoing terms and conditions. To view how we process any data related to the Town + Country SMS Program, please review our Privacy Policy, click here. Carriers Supported: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cellular One Dobson, Virgin Mobile USA, Cellular South, Unicel, Centennial, Ntelos and MetroPCS. This list of supported carriers may be changed or modified at any time without notice. Carriers are not liable for delayed or undelivered messages.

Disclaimers and Limitations

TOWN + COUNTRY AND ITS RESPECTIVE SUPPLIERS AND AGENTS HEREBY DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS WITH REGARD TO THE INFORMATION, MATERIAL, SERVICES, AND PRODUCTS CONTAINED ON THIS WEB SITE, INCLUDING, WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ALL SUCH INFORMATION, MATERIAL, SERVICES, PRODUCTS, AND RELATED GRAPHICS ON THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.

IN NO EVENT SHALL TOWN + COUNTRY, ITS AFFILIATED COMPANIES, OR ITS SUPPLIERS AND AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, BUSINESS, DATA, OR PROFITS, LITIGATION AND THE LIKE, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION, MATERIALS, SERVICES, OR PRODUCTS AVAILABLE ON THIS WEB SITE.

TOWN + COUNTRY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR, AND MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS, GUARANTEES OR WARRANTIES ABOUT, ANY INFORMATION, CLAIMS, TESTIMONIALS, SERVICES OR LINKS ON THIS WEBSITE, OR ANY WEBSITES OR SERVICES LINKED TO OR ACCESSIBLE FROM THIS WEBSITE. YOUR USE OF THIS WEBSITE, TOWN + COUNTRY’S SERVICES, AND ANY OTHER SERVICES LISTED OR ACCESSIBLE FROM THIS WEBSITE IS AT YOUR OWN RISK.

Proprietary Rights, Copyrights, Trademarks and Servicemarks

Unless otherwise noted, all of the materials, information, and writings contained in this website, as well as the organization, and layout of this Web site, are owned by and are the copyrighted materials of Town + Country Resources or its licensors, and Town + Country reserves all rights therein and thereto. Such materials, information and writings may be used, printed or downloaded for your personal use only. Any copying, reproduction or editing by mechanical, electronic or any other means of the material, information, and writings on this Web site, whether in whole or in part, for distribution or for the use of anyone other than yourself is expressly forbidden without the prior written consent of Town + Country.

“TOWN & COUNTRY RESOURCES” is a federally registered trademark of Town + Country. Certain additional names, logos, phrases and artwork contained in this Web site are trademarks or servicemarks of Town + Country. Any reproduction of any such trademark or servicemark, in whole or in part, without prior written permission of Town + Country, is strictly forbidden.

Links to Other Web Sites

Links from the website to external sites are for our users’ reference and convenience only and do not constitute an endorsement by Town + Country of such sites or the content, products, advertising and other materials presented on such sites or of the products and services that are the subject of such third-party content. Town + Country is not responsible, and disclaims any liability, for such external sites or the information found within them. Such sites and content are governed by their respective owners’ terms of use and privacy policies, and not these Terms. You are advised to review those respective third party terms of use and privacy policies before using those sites.

Copyright Notices/Complaints

Town + Country will respond to notices of alleged copyright infringement on this website in accordance with the Digital Millennium Copyright Act (“DMCA”). If you believe any materials accessible on or from our website infringe your copyright, you may request removal of those materials (or access thereto) from the website by contacting Town + Country at info@tandcr.com and and providing the following information: Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work. Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material. Your name, address, telephone number and (if available) e-mail address. A statement that you have a good faith belief that the complaint of use of the materials is not authorized by the copyright owner, its agent, or the law. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf. A signature or the electronic equivalent from the copyright holder or authorized representative. In an effort to protect the rights of copyright owners, Care.com maintains a policy for the termination, in appropriate circumstances, of Registered Users and other users of this Site who are repeat infringers.

Governing Law

These Terms, and all claims relating to or arising out of these Terms, shall be governed by the laws of the State of Delaware, including Delaware’s statutes of limitations governing your claim, without giving effect to its principles of conflicts of law. You and Care.com agree to submit to the personal jurisdiction of the courts located within the State of Delaware for the purpose of litigating all such claims or disputes.

Privacy

Town + Country uses the information you provide on this website in accordance with our Privacy Policy. For more information, see our full Privacy Policy.